Support

We're here to help

Email Ranch.Bot with the problem and the farm or record involved.

support@ranch.bot

Common questions

How do I get started with Ranch.Bot?

Sign in with your phone, complete the card-required 30-day trial checkout, create the farm, and enable Text-in under Settings and Account. Text notes from the registered phone, then review proposed records in the web dashboard.

Why is my Text-in message not reaching the farm?

Check that Text-in is enabled, send from the phone registered on the account, and make sure that phone has cellular SMS service. If you texted STOP, reply START to resume.

How do I correct a proposed record?

Open the farm conversation in the web dashboard. Reject the proposal or send a clearer correction, then check the animal or group, date, record type, and details before confirming it.

Can Ranch.Bot bring in my existing records?

Yes. Upload files under Tools and Import. Ranch.Bot reads the files, then a person checks entries and counts against the originals. Unclear details need clarification before records are approved and loaded.

Can I connect Claude, ChatGPT, or Gemini?

Shell-capable assistants can use the public Ranch.Bot CLI; see /docs/cli-setup. The local stdio MCP package is also available. Hosted connections are not public yet. ChatGPT access is a private pilot. Ranch.Bot’s Claude connector is in review; you can still connect it privately as a custom connector. Gemini has no publicly available Ranch.Bot connection. SMS and the web dashboard do not need an outside assistant.

How do I contact Ranch.Bot support?

Email support@ranch.bot from the address you want used for the reply. Name the farm and describe the step that failed, but do not send passwords, API keys, or private files by email.